Southwest CEO: 'Let me be very blunt,' no assigned seats
Posted: Sat Jul 28, 2018 9:31 am
USA Today - 7/27/2018 - Dawn Gilbertson - Southwest Airlines is aggressively plotting ways to boost revenue, but CEO Gary Kelly says three things are definitely off the table, at least for now: baggage fees, ticket-change fees and assigned seating. The airline's hallmarks are free checked bags, no change fees and open seating, policies frequently called into question by Wall Street because competitors rake in billions of dollars for charging for those things. Read more @ https://www.usatoday.com/story/travel/f ... 846372002/