3 Ways To Rethink Customer Relationships In The Age Of The Consumer

[McFurd]

Forbes - 6/24/2018 - John Hall - I think we can all agree that the world of buying and selling today looks drastically different than it did as little as 10 or 15 years ago. With the advent of the internet and the proliferation of content, consumers are more informed than ever. And the byproduct of this easily accessible information? A shift in the balance of power in the brand-consumer relationship. Read more @ https://www.forbes.com/sites/johnhall/2 ... ff2d4b1777