Loving The Alien: Why AI Will Be The Key To Unlocking Consumer Affection

[McFurd]

Forbes - 5/14/2018 - Katie Baron - The consumer relationship with artificial intelligence (AI) has had its rough patches. But initial terror at the specter of job-gobbling automation and affront at the insurgence of ‘inhuman’ interactions is waning as the promise of support, entertainment, connectivity and even protection emerges - presenting retailers who dare to deal in the un-real with major opportunities. Read more @ https://www.forbes.com/sites/katiebaron ... eebed63845