What to do if you are involuntarily bumped
Consumer Affairs - 4/14/2017 - Mark Huffman - Your first step should be to ask for a written explanation of the bumping policy. The outrage directed against United Airlines' handling of Dr. David Dao, on a flight from Chicago to Louisville, has been building for nearly a week. On Sunday, Dao refused to give up his seat to a United Airlines employee who needed to get to Louisville, and his attorney says he was severely injured when security personnel dragged him off the plane in front of dozens of smartphone-wielding passengers who recorded the incident and spread it around the world. In a news conference Thursday, Dao's attorney Thomas Demetrio painted a picture of a callous and sometimes brutal airline industry, and truth be told many regular fliers would not disagree. But moral outrage aside, it begs the question; just what exactly should you do if you find yourself in Dao's position someday, told by the airline that you must give up your seat? Would you refuse and resist as Dao did? Read more @ https://www.consumeraffairs.com/news/wh ... 41417.html
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