The Best Consumer Self-Advocacy Tool You’ve Never Used

[McFurd]

New York Times - 5/5/2017 - Ron Lieber - Even semiprofessional consumers like me run into our share of problems. These are particularly irksome, since we should probably know better than to find ourselves on the wrong end of a busted product or poorly delivered service. So this week, I’m pleased to share with you the single best tool I’ve ever found for getting my money back or my money’s worth. In fact, it has never failed me. Read more @ https://www.nytimes.com/2017/05/05/your ... -used.html